Quality Policy Refined Technologies will implement Strategic Chemistry by working with each client as a team to develop, communicate and then execute the Criteria for Success for each consulting and cleaning project. We will operate the company under Biblical Principles, seeking to use a servant's heart, a professional attitude, innovation and competitive urgency to continually improve our ability and performance. Strategic Chemistry - The timely use of chemistry and planning, engineered to improve operating margins. Biblical Principles - No matter what the circumstance; nurture relationships, openly communicate, empower and be sensitive to the needs of others, tell the whole truth, keep your vows, make decisions based on God's directive and God's plan, maintain financial honesty and preserve the integrity of Christ. Servant's Heart - We will display humility, giving first priority to the needs of others. "The greatest among you will be your servant. For whoever exalts himself will be humbled, and whoever humbles himself will be exalted." Matthew 23:11-12. Competitive Urgency - Recognize and build on our strengths while shoring up our weaknesses. Solve problems in a timely manner. Take action now to build a stronger competitive position in the long term. Bruce Jansen - Management Representative Refined Technologies, Inc., PO Box 132196, The Woodlands, TX  77393-2196 Phone: (936) 756-0110 x101                 Fax:  (936) 441-0110